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ALERTS

To report outages:
    919.863.6499
    or toll free 800.743.3155

Steps to Restore Electricity

Customer Service Locations

  • Wake Forest:
    414 East Wait Avenue
  • Oxford:
    104 Granville Corners
  • Louisburg:
    216 North Bickett Boulevard
  • Zebulon:
    901 North Arendell Avenue

    For all locations: 919.863.6300
    or toll free 800.474.6300

Account inquiries or to pay online (secured server)



Business Office Hours
8 a.m.—5 p.m. Monday—Friday

Telephone Hours
7 a.m.—9 p.m. Monday—Friday

Underground locating service:
N.C. One-Call Center: 800.632.4949



Contact Us


 
Wake Electric
A Touchstone Energy Cooperative  

To report outages anytime: 919.863.6499 or toll free 800.743.3155.


Plan Now for Summer Weather

To report outages 24/7: 919.863.6499 or toll free 800.743.3155

For the latest weather conditions, visit the National Weather Service.

For the latest road conditions, visit the North Carolina Department of Transportation

Other important details:

Storm Tips
Family Disaster Plan
Disaster Supply Kit
Plan for your Pets
Generator Safety


Click on graphic to see more detail.

Steps to restoring power Steps to restore power

Who repairs this? Who repairs this?

The Path of Electricity The Path of Electricity

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