Wake Electric
	A Touchstone Energy Cooperative

Cold Weather Disconnection^*

Wake Electric will not disconnect electric service December 15 to March 15, if there is a person 65 years or older or a disabled person living in your household.

To participate in this program you must establish all of the following in advance:

• That a member of the household is either disabled or 65 years of age or older.
• That the member-consumer is unable to pay for service in full.
• That the household is certified by the local social service office which administers the Energy Crisis Assistance Program or other similar programs to be eligible (whether funds are then available or not) to receive assistance under such programs.

The Cooperative may continue to charge interest on accounts that are subject to this provision.

Important: The member must provide advance notification and certification of meeting the requirements for special handling of accounts.

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Life Support^*

For people who depend on life support equipment in their homes, temporary power outages could be a life-threatening situation.

A member may be placed on Priority Service by having a medical doctor state the situation in a letter to Wake Electric.

In the event of a major outage, members on life support should make alternative arrangements for power.

^*Information must be updated annually.